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1-800-632-8000 or

1-208-846-7610


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Don Lee

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Drinking Water:

Security Information for Public Water Systems

Background
New Security Requirements
Contamination Emergencies: When to Call and What to Do
PWS Emergency Response Plan
PWS Emergency Contact Information Form
Certified Drinking Water Haulers in Idaho
Links to More Information
 
 Background

Safe and reliable drinking water is vital to every community. Water utilities are in the forefront of ensuring that our state’s water systems are protected against a variety of threats that could affect their core mission of assuring an uninterrupted supply of safe drinking water and maintaining an adequate supply of water for fire fighting.

Threats to water systems include:

Natural Disasters
Man-Made Threats
Earthquakes Vandalism
Floods Disgruntled Employee or Customer
Severe Storms Computer Hacker
Drought Terrorist

Recent federal legislation requires community public water systems serving populations over 3,300 to complete vulnerability assessments and revise their emergency response plans based on these assessments. However, DEQ urges all water systems to prepare these security tools for their own protection.

Information related to drinking water security is provided below to help in protecting Idaho’s drinking water.

 
 New Security Requirements

Under the Public Health Security and Bioterrorism Preparedness and Response Act of 2002, the Safe Drinking Water Act was amended to require community water systems that serve populations greater than 3,300 to implement new security measures.

A community water system is a public water system that serves at least 15 service connections used by year-round residents or regularly serves at least 25 year-round residents (e.g., a municipality, subdivision, mobile home park, apartment complex, or nursing home).

 Vulnerability Assessments and Emergency Response Plans

The Act requires community water systems that serve populations greater than 3,300 to:

  • Conduct a vulnerability assessment (VA). The purpose of a VA is to evaluate weaknesses to potential threats and identify steps that can reduce the risk of serious consequences from attack or acts of vandalism.
  • Certify and submit a copy of the assessment to the U.S. Environmental Protection Agency (EPA) within a specified time (see schedule below).
  • Prepare or revise an emergency response plan incorporating the results of the VA. Emergency response planning is an essential part of managing a drinking water system. Preparing a response plan and practicing it can save lives, prevent illness, enhance system security, minimize property damage, and lessen liability.
  • Certify to EPA that the system has completed such a plan within six months of completing the VA (see schedule below).

In Idaho, 42 community water systems, representing two-thirds of the population served by public water systems, must complete a VA. EPA has notified the 42 systems serving over 3,300 that a vulnerability assessment and emergency response plan are required under the Public Health Security and Bioterrorism Preparedness Act of 2002.

 Due Dates for Submitting VAs and ERPs

Population served by water system:
Certify and submit vulnerability assessment by:
Certify emergency response plan within 6 months of vulnerability assessment, but no later than:
100,000 or greater
March 31, 2003 September 30 , 2003
50,000 - 99,999 December 31, 2003 June 30, 2004
3,301 - 49,999 June 30, 2004 December 31, 2004
3,300 or less Not required by statute, but encouraged by DEQ Not required by statute,
but encouraged by DEQ


For additional information on these requirements, visit EPA's Water Infrastructure Security Web site.

 
Note to Small Systems:
Water systems serving fewer than 3,300 people are not required to conduct vulnerability assessments or prepare emergency response plans. However, DEQ urges all systems to prepare these security aids for their own protection.

Help is available on the Association of State Drinking Water Administrators (ASDWA) Web site where you will find a Security Vulnerability Self-Assessment Guide. The guide, developed by ASDWA and the National Rural Water Association (NRWA) in cooperation with EPA, is specifically designed to assist drinking water systems serving fewer than 3,300 people.
 

 Find Out More

EPA's Water Infrastructure Security Web Site

Visit this Web site for additional information on training, vulnerability assessment tools, and emergency response planning.

DEQ's Drinking Water Newsletters with Security Information

  Issue 23 offers guidelines for protecting public drinking water systems through increased security measures.
 

Issue 29 discusses new security measures that community water systems serving populations greater than 3,300 must implement.

   
 Contamination Emergencies: When to Call and What to Do
What should you do if you believe a suspected or intentional contamination or intrusion has occurred at your public water supply system or facility?

Call Idaho's Com Center (1-800-632-8000) immediately, which will trigger an emergency response telephone conference between you and various state and local officials. These individuals, trained in their areas of expertise, will advise you how to proceed.

 When Should You Call the Com Center?

Call the Com Center if your system experiences any of the following scenarios:

  • Physical security is compromised or there is obvious evidence of accidental or malicious intrusion.
  • There is evidence of vandalism that may suggest intrusion leading to an added vulnerability of the system (e.g., hole in fences or gates, barbed wire cut, locksets removed or destroyed, etc.).
  • Suspicious materials are found around a site that is part of, or associated with, a public water supply (e.g., discarded packaging, plastic bags, unlabeled and discarded containers, evidence of marks indicating devices were dragged across the ground, vehicle tracks, etc.).
  • An anonymous threat is directed at the facility.

 What To Do

If you meet any of the criteria above and you suspect intentional and criminal contamination:

  • Contact Idaho's Com Center at 1-800-632-8000. If that telephone number is busy, call the alternative Com Center telephone number: 1-208-846-7610.
  • Clearly indicate that your call concerns a threat to a drinking water system.
    For those systems that chlorinate, maintain adequate chlorine residual.
  • Notify your customers not to drink the water until you advise them that the water is safe to drink.
  • Keep your customers informed.
 
 Public Water System Emergency Response Plan

DEQ urges all public drinking water systems, regardless of size of population served, to adopt an emergency response plan. Emergency plans outline the steps a water system will follow if a primary source of drinking water becomes contaminated or the flow of water is disrupted. The purposes of an emergency plan are to:

1. establish a procedure for the management and staff of a water system to follow in case of an emergency, and
2. help a water system reduce its vulnerability to emergencies.


Developing an emergency response plan takes time and effort. Once completed, the plan should be kept on hand for any unforeseen emergency.

 
 Public Water System Emergency Contact Information Form
DEQ maintains an emergency contact list of public water system operators who wish to be notified in the event of a drinking water emergency or major disaster that may affect drinking water systems. This online form enables system operators to sign up for this notification list.

Link to Public Water System Emergency Contact Information Form.
 
 Certified Drinking Water Haulers in Idaho
In the event of an emergency, such as pump failure or water quality or quantity issues, it may be necessary for some public water systems to use bulk water as an alternative water source. DEQ has compiled a list of potential suppliers of bulk sources of water that are certified by the state's seven district health departments to haul drinking water in emergency situations.

Link to List of Certified Drinking Water Haulers.
 
 Links to More Information

 U.S. Environmental Protection Agency (EPA)

Water Infrastructure Security Web site
Legislation and Directives
Instructions to Assist Community Water Systems in Complying with the Public Health Security and Bioterrorism Preparedness and Response Act of 2002 (pdf) and
Addendum to the Instructions (pdf)

 Others

Association of State Drinking Water Administrators
National Rural Water Association
Idaho Rural Water Association
American Water Works Association
Center for Disease Control
Idaho Emergency Medical Services (Division of Health, Idaho Department of Health and Welfare)

IDWARN

(Idaho Water/Wastewater Agency Response Network Web site)

Links to a voluntary mutual aid organization of water utilities helping other water utilities during times of emergency.


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