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| PM07-4: Policy for
Handling Public Records Requests |
Purpose |
|
To formalize a policy for the handling of requests received by DEQ
from the public under the Idaho public records statute, Idaho Code
§§ 9-337, et seq. This policy and procedure shall supersede
and take the place of the DEQ Policy for Handling of Public Records
Requests PM03-2, dated on May 13, 2003. |
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Statement
of Policy |
Requests
to be in Writing |
| 1. |
Except for members of
the Idaho Legislature, all persons requesting access to DEQ records
shall be required to make a written request. |
| 2. |
A public records request submitted
by electronic mail or facsimile shall be deemed to be a written request.
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Response
Time |
| 3. |
The public records request shall be deemed to be
received on the date that a DEQ official or employee receives a written
request. If the request is submitted electronically, the date of receipt
shall be the date that a DEQ official or employee opens the electronic
file. |
| 4. |
DEQ shall respond in writing to all public records
requests within three working days after the date that the request
is received. The response shall either grant the request, deny the
request, or give notice that additional time is needed to fill the
request. Public Records Custodians shall keep a file containing copies
of all response letters sent to requestors. |
| 5. |
If more than three working days are required to
retrieve or locate any requested records, an additional seven working
days may be taken to fill the request so long as the person making
the request is notified in writing, within three working days of receipt
of the request, that the additional time is needed. |
Logging
in the Request |
| 6. |
All public records requests received
by a DEQ employee or official shall be forwarded to their designated
program or regional office Public Records Custodian promptly upon
receipt. The Public Records Custodian shall log in each request and
ensure that each request is responded to by DEQ. |
| 7. |
A copy of all public records requests
received by a designated program or regional office Public Records
Custodian shall be forwarded to the State Office Public Records Request
Coordinator promptly upon receipt. On a statewide basis, the Public
Records Coordinator shall log in all requests and ensure that all
requests are responded to by DEQ. |
| 8. |
In the event that a public records
request involves more that one regional or state program office, the
Public Records Coordinator shall coordinate one response with all
involved parties. |
Scope
of the Request |
| 9. |
A person making a public records
request shall not be asked the reason for the request except to inquire
whether a list of persons will be used for a mailing or telephone
list, or if additional information is necessary for DEQ to evaluate
a request for a fee waiver. |
| 10. |
Where a request is broad or unclear,
the DEQ staff person assigned to the request, the custodian, the coordinator,
or the Attorney General's office may contact the person making the
request to determine if the person wants to narrow or clarify the
scope of records sought. Any such conversations shall be documented
in writing by DEQ and the documentation should be given to any other
DEQ section or office known to be handling the same request. If the
scope or substance of a public records request is changed significantly
by the person making the request before the request is filled by DEQ,
the person shall be encouraged to withdraw the original request and
submit a new request or the changes to the original request may be
documented in DEQ's response to the request. |
| 11. |
A person may request to view or copy
existing written documents and electronic files containing information
relating to the conduct or administration of the public's business
prepared, owned, used or retained by DEQ. DEQ will not prepare new
documents in response to a public records request. |
Lists |
| 12. |
Unless
the persons whose names are on a list have given their consent for
the list to be used as a telephone or mailing list, whenever a person
submits a request to inspect or take a copy of a list that could
potentially be used as a phone or mailing list, the custodian shall
ask whether the list will be used as a phone or mailing list. If
the response is "yes", the request shall be denied in writing. If
the response is "no", then the person making the request may inspect
and/or obtain a copy of the list. |
| 13. |
Before
distribution, DEQ staff shall place the following notice on any
list that could potentially be used as a phone or mailing list without
consent of the persons on the list: "WARNING: USE OF THIS LIST AS
A MAILING LIST OR A TELEPHONE LIST IS PROHIBITED BY IDAHO CODE §
9-348 AND PUNISHABLE BY A CIVIL PENALTY UP TO $1,000." |
Denials
of Public Records Requests |
| 14. |
Certain records may be withheld from
disclosure due to their confidential nature; the exceptions to public
records disclosure are described in the Idaho Public Records Law. |
| 15. |
Any time that a person
submitting a public records request is not allowed access to a document
or any portion of a document which falls within the scope of the request,
it is a denial. All denials must have attorney review. |
| 16. |
All
denials of public records requests shall be in writing and shall
include reference to:
a. The specific
statutory provision which is the basis for the denial;
b. The fact
that there has been attorney review of the request; and
c. The requesting
person's right to file an appeal within 180 days from the date of
mailing of the notice of denial. |
| 17. |
Where possible, exempted portions
of a record or document, or specific pages of a record or document,
shall be removed or struck out so that the rest of the material can
be provided to the person making the request. Notice of partial denial
shall, in all respects, be made in the same manner as a complete denial.
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| 18. |
Where a public records request is
denied and the person who submitted the request subsequently asks
for more detail regarding the nature of the documents withheld or
the legal basis for the denial, the person shall be referred to the
attorney who initially reviewed the denial for further handling. |
| 19. |
Trade Secrets submitted to or obtained
by DEQ and not otherwise required by federal or state law to be released
shall not be disclosed to the public. |
Copying
of Records |
| 20. |
Where the number of documents are
not voluminous, requested records may be copied and mailed at the
request of the person submitting a public records request. Where a
request is broad, the person submitting the public records request
shall be sent a letter indicating that the person may arrange to visit
the DEQ office and examine the records in-house. |
| 21. |
Where a requestor seeks access to
a DEQ record in a format not used by the agency in the normal course
of business, the record shall be provided in that format unless it
is determined by a DEQ supervisor, with attorney review, that a valid
reason exists for not providing that particular record to the public
in the format requested. Under no circumstances shall one person be
denied access to a record in a particular format when the record has
been or will be made available to another member of the public in
that format. |
| 22. |
Idaho
Code Section 9-338 authorizes the DEQ to establish a copying fee
schedule not to exceed the actual cost to the DEQ of copying the
record. The provision further provides that the actual cost to the
DEQ shall not include any administrative or labor costs resulting
from locating and providing a copy of the public record; provided
however, that the DEQ may establish a fee to recover the actual
labor cost associated with locating and copying documents if: (1)
the request is for more than one hundred (100) pages; (2) the request
includes records from which nonpublic information must be deleted;
or (3) the actual labor associated with locating and copying documents
for a request exceeds two (2) person hours. Pursuant to Idaho Code
Section 9-338, the DEQ adopts the following fee schedule: |
|
|
Idaho
Code
Reference
|
Type
of Work
Involved
|
Costs
|
| 9-338(8)(a)
|
Photocopying
less than 50 sheet pages on standard 8 ½" x 11" paper
|
No charge |
| 9-338(8)(a)
|
Photocopying
more than 50 sheet pages but less than 100 pages on standard
8 ½" x 11" paper |
Actual
copying cost of $.10 per page |
| 9-338(8)(a)
|
Photocopying
on sheets other than standard 8 ½" x 11" paper (e.g.
blueprints, maps) |
Actual
copying cost, varies depending on size |
| 9-338(8)(a)
|
Retrieval
of archived information |
$3
per box, actual out of pocket cost |
| 9-338(8)(a)(i)
|
Photocopying
more than 100 sheet pages on standard 8 ½" x 11" paper
|
$12
per hour plus $.10 per page |
| 9-338(8)(a)(ii)
|
Request
includes records from which non-public information must be
deleted |
$12
per hour plus $.10 per page |
| 9-338(8)(a)(iii)
|
Where
actual labor associated with locating and photocopying/printing
hard copy and/or electronic documents equals or exceeds two
(2) person hours |
$12 per hour plus $.10 per page |
| 9-338(8)(b)(i)
|
Where
DEQ has an out of pocket cost |
Actual
out of pocket cost |
| 9-338(8)(b)(ii)
|
Where DEQ has a standard charge for selling
information in the form of a publication |
Standard cost for selling information in
the form of the publication |
|
| |
DEQ may choose to obtain copies made
to satisfy a public records request from a commercial copying service.
In such cases, the person making the request shall be responsible
for the cost charged by the commercial copying service if the cost
is $5.00 or more. |
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The fees to be charged for providing
public records in the form of computer tape, computer disk, compact
disk (CD), microfilm or similar or analogous record shall be DEQ's
direct cost of copying the information in that form. |
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If there is reason to believe that
a requestor or group of requestors is attempting to break a request
down into a series of requests for the purpose of avoiding the assessment
of fees, DEQ will aggregate such requests to determine the total fee
and will charge accordingly. |
| 23. |
When copies or printouts are duplexed,
each side of the copy on which print appears shall be treated as a
single copy for the purpose of fee assessment. In this way, fees for
duplexed copies shall be assessed according to the same schedule as
fees for single-sided copies. |
| 24. |
Idaho sales tax shall be assessed
on copy fees and DEQ's out-of-pocket costs. |
Shipping
and Mailing Fees |
| 25. |
Where copies of records are mailed or shipped at
the request of the person seeking access to the records, and the cost
is $5.00 or more, the person shall be responsible for reimbursement
to DEQ of the actual mailing or shipping cost incurred by DEQ. |
Prepayment
of Fees |
| 26. |
Where the costs associated with filling a public
records request might cause the person making the request to withdraw
or narrow the request, the person may be informed of the estimated
charges before DEQ acts on the request. |
| 27. |
Prepayment of costs associated with copying records
may be required on a case-by-case basis if there is reason to believe
the charges might not be paid, the request is voluminous, or other
circumstances exist which indicate prepayment is appropriate. Any
overpayment shall be promptly refunded. |
Fee
Waivers and Exemptions |
| 28. |
The
following government entities shall not be assessed any fees under
this policy: state legislators; federal agencies (including the
U.S. Environmental Protection Agency); other state agencies (including
departments, divisions, bureaus, commissions, boards); cities and
counties; school districts; health districts; and state funded colleges
and universities.
|
| 29. |
Fees may be waived if the requestor demonstrates
either:
a. The inability
to pay; or
b. That the
public's interest or the public's understanding of the operations
or activities of government or its records would suffer by the assessment
or collection of any fee. |
| 30. |
Factors
which shall be considered in evaluating whether a requestor has
demonstrated an inability to pay a fee assessed for access to public
records include:
a. The extent
to which the requestor will receive an economic benefit by using
the requested information; and
b. The financial
assets and debts of the person requesting the waiver. |
| 31. |
Factors
which shall be considered in evaluating whether a requestor has
demonstrated that a public interest waiver is warranted include:
a. Whether
the subject of the requested records concerns government operations
or activities;
b. Whether
the requested records would contribute to the public's interest
or understanding of those operation or activities;
c. The requestor's
identity;
d. The purpose
for which the requestor intends to use the information;
e. Whether
the requestor will disseminate the information to the public;
f. Whether
disclosure of the record would benefit the broader public interest
or understanding, not merely the private interests of the requestor;
g. Whether
the requested record is already in the public domain; and
h. Whether
the fee requirement inhibits the requestor's ability to obtain the
records. |
| 32. |
DEQ may seek additional information
from a requestor to support a demonstration of qualification for a
fee waiver. |
| 33. |
All requests for a waiver shall be
evaluated on a case-by-case basis. Any response to a request for a
waiver of fees shall have attorney review. |
Billing
and Fee Collection |
| 34. |
When a fee is charged for the copying
or printing of public records, the requestor shall be sent an invoice.
The requestor has thirty days to remit payment to DEQ.
|
| 35. |
In the event that a requestor has
not remitted a payment within 30 days and remains delinquent on such
payment, DEQ will disclose and allow examination of the requested
records but will not undertake any actions that would result in additional
fees under any fee schedule contained in this policy until the overdue
payment has been remitted. |
| 36. |
In the event that a requestor has not remitted a payment within 120 days and remains delinquent on such payment, DEQ will place the requestor's name on an unpaid debt list that would result in the requirement of prepayment of costs associated with fees under any fee schedule contained in this policy until either 4 years have lapsed since the requestor's name was placed on the list or the overdue payment has been remitted. |
Records Examination |
| 37. |
While DEQ records are being examined in-house, a staff member shall be present in the same room or at a nearby location. |
DEQ
Location Where Request Received |
| 38. |
Intra-Office
Handling of Requests: A public records search for records which
might be within the scope of a public records request will be conducted
only at the DEQ Office to which the request is addressed unless
1) the DEQ person handling the request has reason to believe that
there are DEQ records within the scope of the request located at
another DEQ office, or 2) the request specifically asks for the
records at another DEQ office. |
| 39. |
Requests Received by Regional Offices: Where a
public records request is received by a DEQ regional office and there
is reason to believe that additional relevant records may be located
at another DEQ regional office or at the State Office, the custodian
shall notify the Public Records Coordinator. |
Requests
Submitted by an Attorney |
| 40. |
When DEQ receives a public records request from
an attorney or law office, the Public Records Coordinator shall forward
a copy to the Attorney General's Office for review. |
Communications
to or from the Attorney General's Office |
| 41. |
If a public records request potentially encompasses
any communications to or from the Attorney General's Office, attorney
review shall be sought before the request is filled or denied. |
Active
Enforcement Actions and Litigation |
| 42. |
Whenever a person submits a public records request
to inspect or take a copy of materials which consist of investigatory
records related to an ongoing or pending enforcement action or litigation,
attorney review shall be sought before the request is filled or denied.
Investigatory records include those records which, if disclosed, could
compromise an ongoing investigation or enforcement action, or reveal
a confidential source (including complainants who wish to be anonymous).
|
Confidential
Business Information |
| 43. |
Upon receipt of a public records request which
includes within its scope documents which might be a trade secret,
attorney review shall be sought before the request is filled or denied.
Trade secrets are those records or information given to, submitted
to, or otherwise obtained by DEQ the disclosure of which could cause
economic or other competitive harm to the company which is the subject
of the trade secret, and which are claimed by the company to be subject
to confidential treatment. |
Personnel
Information |
| 44. |
All
requests for personnel information shall be routed through DEQ's
Human Resources Unit. |
Public
Comment Packages |
| 45. |
Where DEQ records are made available to the public
for review during a comment period required by statute or regulation,
members of the public are not required to make a public records request
prior to reviewing the records on the public comment package. Unless
prohibited by the controlling statute, a fee may be imposed for copies
of records in a public comment package pursuant to this policy. |
| 46. |
Any relevant or peripheral documents not included
in a public comment package and not exempt from disclosure shall be
made available to the public pursuant to a formal public records request.
|
| |
Implementation |
| This
policy shall be effective immediately.
DATED
this 11th day of October, 2007.
TONI HARDESTY
DIRECTOR |